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A billboard off Route I-80 in Lodi, NJ

An "Ogilvy" Response to Muslim Bias

BY IRSHAD SALIM

 

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NEW JERSEY, JUN 25 - There are more than one ways to spread the message, draw crowd, convert people, drive a point, attract attention - sell an idea, service or product. Ogilvy mastered it with his unique concept of "360 Degree Brand Stewardship", which he defined as "a willingness to use the broadest array of tools and techniques to understand, develop and enhance the relationship between a consumer and a brand.

As an example, when Motorola launched a new line of youth-oriented mobile phones in China, Ogilvy didn't focus on ads for TV, newspapers or magazines. Instead, Ogilvy hired a pair of Chinese college students who became overnight celebrities from posting home videos of themselves lip synching to pop songs on the web and who, in turn, sparked a craze for online do-it-yourself lip synching videos among youth in China.

Capitalizing on this trend, Ogilvy hired the two students, dubbed the Back Dorm Boyz, to star in an online campaign to attract young buyers to the Motorola phones. The response was overwhelming. A related lip-synching and song re-mixing competition garnered 14 million page views in the first month, with the surge in traffic at one point crashing the site. Visitors cast more than 1.3 million votes to determine the winner of the contest. More importantly, sales of the new phones increased 270%.

A similar, but relatively simple, straight line mass communication technique is being effectively used by ICNA - a Muslim outreach organization headquartered in Jamaica, New York.

Their billboard campaigns have been showing up at select locations in the state of New Jersey and elsewhere, inviting people to call them at 1-877-Why-Islam. No products or services to sell, instead a universal philosophy, already accepted by 1.6 billion Muslims worldwide, these billboards invite car passengers on the most heavily traveled roadways in the northeast - the NJ Turnpike, Route 80 and Rte 1 - to call the toll free number and ask questions on Islam - or just question "Why Islam?"

The toll free number itself is an out of the box idea. Easily to remember, it has transformed a universal question into a branding tool. An Ogilvy spin, to enhance relationship between the "questioner" and the "brand".

What's different and therefore immediately attractive, is the subject matter- going against the grain - subjects typically promoted on billboards on the Turnpike and elsewhere range from hot sexy women inviting you to visit Atlantic City - northeast's Mecca of gambling, to "divorce made easy" solicitation by team of lawyers.

A Billboard in downtown Jersey City in New Jersey


While such billboards have given many a passengers and car drivers laughter, amusement, excitement, the one by ICNA seems to draw a little more attention, curiosity, invoking interest, some time evoking food for thought. Its slogan says it all - "Submission to one God" followed by the toll free number: 1-877-WHY-ISLAM. In other words, intangible results money can't buy! Of course for all others, there is Master Card!

Though paid for, these campaigns are producing the maximum bang out of the dollars being spent on them. The move is bold and courageous, because proselytizing is almost an antisocial event in urban America. Most neighborhoods and public places conspicuously exhibit "No solicitation Please". Immediately post 9/11 it meant not just raising of eyebrows, but even a quick check of your name against the ever expanding database of "people of interest".

Things must have improved. Their unhindered presence and results are sure signs of their success. They have been put up intermittently in six to eight different states up till now. More are to follow.

"There has been on the average one conversion to Islam a day, thirty to forty a month", says Ashfaq Parkar, NJ spokesman of ICNA - one of the most influential community outreach organizations representing seven million Muslims in America.

Has the billboard campaign made a difference?

Oh yes, said Ashfaq, the Islamic Circle of North America (ICNA)'s spokesman.

"We also get more than one thousand phone calls a month, most of them positive."

"We have, through such phone calls and campaigns, distributed almost close to 20,000 copies of the Quran every year, and the service is free", he added.

For the money being spent on such campaigns, specially billboards, it is producing priceless bang, Ashfaq says.

Thirty to forty conversions of Christian Americans to Islam in a country which is fighting "Radical Islam" worldwide, is an impressive result, says one observer.

It also proves the American nation as a whole has tolerance, willing to listen and be educated on Islam, the observer added.

ICNA has numerous small message boards and similar outreach assets in different cities including New York. They have however not been able to put one up in Manhattan yet because of the exorbitant advertising rates. But they are working on it, said Parkar.

Other religious outreach organizations have also used such techniques before, but in post 9/11 scenario, a Muslim organization doing a similar outreach program makes it a news fit to print and an effort -  commendable.

Lady Liberty just got her smile back!


 
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Also read:

Year of the Pig
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Benazir Bhutto - stuck between the two
The Big Picture and its Pixels
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